Payment Policy

Thank you for shopping at The Vinyl Vista! We want to make your shopping experience enjoyable and convenient. To learn about the approved payment options and associated information, please read our payment policy.

Overview

IMPORTANT NOTE: We DO NOT charge the payment method you used at checkout until we ship your item. This applies to all items including In Stocks, Backorders and Pre-Orders. 

At checkout, we will collect your payment information to authorize the order and to lock in the items you checked out with. However, we WILL NOT charge you until we ship out your items. You can cancel your order at anytime before we ship them out, and the payment will then be voided. 

In some instances, if we are only partially fulfilling an order, we still may charge the entire value of the order due to limitations in our payment processing system. If this is the case, no more charges will be incurred as we fulfill the rest of the order over time. If you need to remove any remaining items from the order, we can always refund the unfulfilled amount. 

For non-physical items such as a gift card or our membership program, we will charge your payment method at checkout since there is no fulfillment required and they will become active immedietely after purchase.

Invoices

If we attempt to charge your payment method and it fails, we may contact you to pay via invoice so that you can update your payment information for the order. We understand this may happen as Backorder items can take months to ship.

Customers will have 30 days to pay an invoice from the first invoice sent. We may send multiple reminders via email up until 30 days has passed. Once 30 days has passed, if your invoice is not paid, the product ordered will be forfeited and allocated to the next person in line for that item. 


Accepted Payment Methods:
The payment options listed below are accepted for orders made on our Shopify store:

  • Shop Pay
  • PayPal
  • G Pay
  • Visa
  • Mastercard
  • Discover
  • Diners Club
  • American Express
  • ELO
  • JCB
  • Union Pay


    Payment Processing:
    - All payments are processed securely through Shopify Payments.
    - Your credit/debit card information is encrypted and secured through the Payment Card Industry Data Security Standard (PCI DSS).
    - Vinyl Vista does not store any credit/debit card details on our servers.

    Currency:
    All transactions on The Vinyl Vista are conducted in US Dollar $.

    Order Confirmation:
    Once your payment is successfully processed, you will receive an order confirmation email containing details of your purchase.

    Billing Information:
    Ensure that the billing information provided during checkout matches the details associated with your chosen payment method. Providing false information could lead to a payment breakdown.